Cosmic Spins Casino Terms & Conditions
These Terms and Conditions govern access to and use of Cosmic Spins Casino, including registration, deposits, gameplay, promotions and withdrawals. By creating an account or using the services, you confirm that you have read and understood these terms and agree to follow them.
Please review these terms carefully before playing. They should be read together with any promotional rules, privacy information and other notices displayed on the Cosmic Spins Casino website. If you do not accept any part of these terms, you must not use the services.
Acceptance of Terms
These terms form a binding agreement between you and Cosmic Spins Casino. They apply to every visit, account activity and transaction carried out through the website or any related service made available by Cosmic Spins Casino.
Additional rules may apply to particular games, payment methods or promotions. Where additional rules conflict with these terms, the specific rules will apply to the relevant activity unless stated otherwise.
You are responsible for checking the current version of these terms before using the website. Continued use after an update has been published indicates acceptance of the revised wording.
Eligibility
Cosmic Spins Casino is available only to individuals aged 18 or over. By registering, you confirm that you meet the minimum age requirement and that online gambling is permitted for you under the rules applicable where you are located.
You must not access the services from a jurisdiction where online gambling or the relevant casino activity is restricted or unlawful. Cosmic Spins Casino may limit availability in certain locations and may decline registrations where appropriate.
One person may operate only one personal account unless Cosmic Spins Casino has expressly authorised an exception. Accounts must be used for personal entertainment and not on behalf of another individual or organisation.
Account Registration
Registration details must be accurate, complete and kept up to date. You must provide your real name, date of birth, address and other information requested during the account process.
You are responsible for protecting your login credentials and for all activity carried out through your account. Do not share your password, allow another person to access your account or use payment details belonging to someone else.
If you believe that your credentials have been lost, disclosed or used without permission, notify Cosmic Spins Casino promptly and change your password where possible. We may ask you to complete additional security steps before restoring access.
Accounts are personal and cannot be sold, transferred, assigned or inherited. Any attempted transfer may result in account closure and review of related transactions.
Verification
Cosmic Spins Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. Verification may be required before deposits, withdrawals, bonuses or continued access can be completed.
Documents must be genuine, current and clear enough to be reviewed. You must provide requested information within a reasonable period and cooperate with any checks relevant to account security or financial activity.
While verification is pending, some account functions may be restricted. If the information supplied cannot be validated, Cosmic Spins Casino may decline a transaction, suspend the account or take another proportionate action under these terms.
Deposits
Deposits must be made using a payment method registered in your name or otherwise approved for your use. You must not use a payment instrument without the permission of its owner.
Before making a deposit, confirm that the amount is suitable for your circumstances. Deposits are intended for gaming activity and are not a savings or investment product. Cosmic Spins Casino does not guarantee that deposited funds will produce winnings.
Payment providers may apply their own terms, processing times or charges. Cosmic Spins Casino is not responsible for delays caused by a bank, card issuer, electronic wallet or other external provider, although we will take reasonable steps to investigate payment issues.
We may reject or return a deposit where there is a security concern, a payment mismatch, a technical error or a legal or compliance reason. You remain responsible for any valid costs associated with a returned or reversed transaction.
Withdrawals
You may request a withdrawal of eligible cleared funds through the methods offered in your account. A withdrawal request may be reviewed before it is approved, including checks concerning identity, payment ownership, bonus conditions and account activity.
Withdrawals will normally be returned to an appropriate payment method connected with your account. Where this is not possible, Cosmic Spins Casino may request further information or offer an alternative method.
Processing times can vary according to the chosen method and the completion of any verification. You must ensure that the withdrawal details supplied are correct. Cosmic Spins Casino is not responsible for funds sent to incorrect details provided by you.
We may cancel or adjust a transaction where a technical error, duplicate credit, payment reversal or other clear mistake has occurred. If funds have been paid to you in error, you agree to notify us and allow the correction to be made.
Bonuses
Promotions, bonuses and free play offers are subject to specific promotional terms displayed with the relevant offer. These terms may state eligibility requirements, minimum deposits, qualifying games, expiry dates, wagering conditions, maximum bet limits and withdrawal restrictions.
You should read the applicable promotion rules before opting in. Unless expressly stated otherwise, a bonus is available only once per person, household, device, payment method or other connected account.
Cosmic Spins Casino may withhold or remove promotional benefits where an offer has been obtained through abuse, misrepresentation, multiple accounts or activity designed to bypass the promotion rules. Any balance affected by a breach may be reviewed before withdrawal.
Acceptable Use
You must use the website lawfully, honestly and in a manner that does not interfere with other users or the operation of Cosmic Spins Casino. You must provide truthful information and comply with instructions displayed on the website.
You must use a suitable device, secure internet connection and supported software. You are responsible for checking that your equipment is compatible and that activity on your device is authorised by you.
Reports of errors, suspicious activity or security weaknesses should be made promptly through the available customer support channels. Do not attempt to exploit a fault or conceal an error that may affect balances, games or transactions.
Prohibited Activities
The following activities are prohibited:
- Using an account for fraud, money laundering, payment abuse or any unlawful purpose.
- Providing false, misleading or stolen information.
- Using another person’s account, payment method or identity.
- Attempting to manipulate games, outcomes, promotions, payment systems or website functions.
- Using automated software, bots, scripts or other tools to gain an unfair advantage.
- Interfering with the website, introducing malicious code or attempting unauthorised access.
- Colluding with other users or engaging in activity intended to distort fair play.
Where prohibited activity is suspected, Cosmic Spins Casino may investigate, restrict access, cancel affected transactions and take other reasonable measures available under these terms.
Intellectual Property
All website content, including text, graphics, logos, designs, software, game interfaces and other materials made available by Cosmic Spins Casino, is protected by applicable intellectual property rights or used with permission.
You may access and use the content only for personal, non-commercial purposes connected with the services. You must not copy, modify, reproduce, distribute, publish, reverse engineer or commercially exploit any part of the website without prior written permission.
Nothing in these terms transfers ownership of any intellectual property to you. All rights not expressly granted remain reserved.
Limitation of Liability
Cosmic Spins Casino aims to provide a reliable service but cannot promise that the website, games or payment functions will always be available, uninterrupted or free from error. Maintenance, technical faults, network issues and events outside reasonable control may affect access.
You use the services at your own discretion and responsibility. To the extent permitted by applicable rules, Cosmic Spins Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information, unsuitable equipment, unauthorised account access or interruptions caused by third parties.
Nothing in these terms limits responsibility where such limitation is not permitted or removes rights that cannot legally be excluded.
Account Suspension
Cosmic Spins Casino may suspend, restrict or close an account where there is a suspected breach of these terms, an unresolved verification issue, a security concern, a payment problem or a requirement to protect the website and its users.
You may request account closure at any time by contacting customer support. Closure does not remove obligations relating to earlier activity, outstanding investigations, chargebacks or amounts owed.
Where an account is closed, eligible cleared funds may be processed after relevant checks. Funds connected with fraud, prohibited activity or a breach may be withheld or handled in accordance with applicable rules.
Privacy
Cosmic Spins Casino collects and uses personal information for purposes such as account administration, verification, payment processing, security, customer support and service improvement. Information is handled in accordance with the applicable privacy information made available on the website.
You must ensure that information supplied to Cosmic Spins Casino is accurate. You may have rights concerning your personal information, subject to applicable rules and reasonable verification of your request.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set personal limits before playing and never wager funds needed for essential expenses.
Cosmic Spins Casino may provide tools or support options such as deposit limits, time reminders, cooling-off periods or self-exclusion. Use the available controls if gambling is becoming difficult to manage.
Do not gamble when distressed, under the influence of alcohol or unable to make clear decisions. If you are concerned about your gambling, stop playing and seek independent support from an appropriate organisation or professional service in your area.
Amendments
Cosmic Spins Casino may update these terms to reflect changes to the services, promotions, security practices or operational requirements. The latest version will be made available on the website.
Changes will apply from the stated effective date or, where no date is provided, from publication. If you do not agree with an update, you should stop using the services and request closure of your account.
Contact Information
For questions about these terms, account access, verification, payments or responsible gambling tools, contact Cosmic Spins Casino through the customer support channels shown on the website. You may also write to [email protected].
When contacting support, provide enough information for your request to be identified, but do not send your password or unnecessary payment credentials. We may need to verify your identity before discussing account-specific matters.
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